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This information is syndicated to the Capital Region BEC by business.gov.au in partnership with Federal, State and Territory Governments.
Resolving franchising disputes If a dispute occurs between you (the franchisee) and the franchisor and it cannot be resolved, the Office of the Mediation Adviser (OMA) may be able to assist you. The OMA has a specialist panel of mediators across Australia who are trained in mediation and have commercial experience. There is a fee once the mediator is appointed.
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